Your Consumer Privacy Rights


Your Rights and Choices

If you are a resident of certain states, you may have the following rights under applicable consumer privacy rights laws, including, but not limited to, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively the "CCPA") and other similar state laws currently in effect or as promulgated in the future. In addition to our Privacy Policy, this webpage further describes your rights and explains how to exercise those rights.


  1. Access Rights

    2. You have the right to request that Ocean State Job Lot disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of the sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information for cross-context behavioral advertising.
    • The specific pieces of personal information we collected about you.
    • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
      • sales, identifying the personal information categories that each category of recipient purchased; and,
      • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

  2. Deletion Rights

    3. You have the right to request that Ocean State Job Lot delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

    We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

    • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech protect the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

  3. Correction Rights

    4. You have the right to request that we correct inaccurate personal information about you. We will take into account the nature of the personal information and the purposes of the processing of the personal information in responding to your request. We will process your request if we receive a verifiable request and we will use commercially reasonable efforts to correct the inaccurate personal information as directed pursuant to applicable law.


  4. Right to Limit the Use of Sensitive Personal Information

    5. If we collect sensitive personal information from you, you have the right, , to direct us to limit our use of your sensitive personal information only to that use which is necessary to perform the services or provide the goods reasonably expected or to fulfil the reason that we collected such information and/or other permissible business purposes. Sensitive personal information includes:

    • Government ID — your Social Security number, driver’s license number, state identification card number, passport number, or other official identifier.
    • Financial Information — your financial account log‐in credentials, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
    • Geolocation — your precise geolocation.
    • Race, religion and union membership — your racial or ethnic origin, religious or philosophical beliefs, or union membership.
    • Communications — the contents of your private communications, unless we are the intended recipient of the communication.
    • Genetics — your genetic data.
    • Biometrics —biometric information processed for the purpose of uniquely identifying you (such as a fingerprint or voice print).
    • Health — personal information collected and analyzed concerning your physical and mental health.
    • Sexual orientation — personal information collected and analyzed concerning your sex life or sexual orientation.

    Please note that we do not collect sensitive personal information from you. If our practices change in the future, we will update this notice.


Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by:

  • Calling us at (401) 295-2672
  • Emailing us at [email protected]
  • Ocean State Job Lot, Attn: Customer Service, 375 Commerce Park Rd North Kingstown, RI 02852

Only you, or a person registered with the Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. For all requests, if the information is not already included on the form or website, it is helpful to put the statement "Privacy Rights" in the body of your request, describe the nature of your request, and provide your name, street address, city, state, and zip code. In your request, you need to provide enough information that allows us to reasonably verify that you are the person that we collected information about. We will not require you to incur any costs or fees in order to process or provide a verifiable request.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.


"Do Not Track" Signals

Some web browsers allow you to set a global "Do Not Track" flag that is visible to websites. We will treat these flags as valid opt-out requests under applicable law. However, note that these signals are associated with a specific device and will not transfer when you switch web browsers, such as from a laptop to a mobile device. Additionally, we do not keep records that match users to their web browsers or IP addresses. Therefore, you will need to submit a written request to exercise these rights as they relate to your information in our customer records.


Response Timing and Format

We will confirm receipt of a verifiable consumer request within ten (10) business days and provide information about how we will process the request.

We will provide a response to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to 45 calendar days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.


Opt-Out Rights

As required by applicable law(s), you may request to opt-out of the sale or sharing of your Personal Data. You may control use of your data in the Cookie Consent Center, found by clicking the link "Manage Cookie Settings" at the bottom of all site pages. You may also exercise data rights by submitting an online request here or by calling customer service at (401) 295-2672.

A consumer or their representative may instead submit a request to opt out of sharing or selling by sending an email to [email protected].

If you do not opt-out of such sale or sharing, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics by clicking here.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar tracking technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page here.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Please note that online opt-outs are device and browser-specific. You may still see personalized ads from us while using a different device or browser, unless you also opt-out using that device or browser.

Please note that some third party vendors do not respect the U.S. Privacy String, which is the mechanism we use to communicate your Request to Opt-Out to third parties that collect information via cookies on our website. If you choose, you may also use the Digital Advertising Alliance (DAA) WebChoices Tool to globally opt-out of third-party tracking via website cookies.

We do not target or direct marketing to consumers under the age of 18. However, in compliance with applicable laws, please note we do not sell or share the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age.

Consumers who opt-in to personal information sales and/or sharing may opt-out of future sales at any time.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales or sharing. However, you may change your mind and opt back in to personal information sales and sharing at any time by emailing us at [email protected].

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.


Non-Retaliation/Non-Discrimination

We will not retaliate or discriminate against you for exercising any of your rights. Unless permitted by law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives, loyalty programs and/or rewards as permitted by applicable law(s) that can result in different prices, rates, or quality levels. Any permitted financial incentive or program we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We currently provide the following financial incentives and/or programs:


Insider® Club

  • By enrolling the Insider Club, you are provided with easy access to our very best deals. To review the terms of your enrollment in this program, click here.
  • To join the Club, you must provide name, email address, telephone number and zip code. We may also collect your birth month and/or year. You must also consent to receive emails, text message and/or mailers in exchange for this discount provided via coupon/coupon code or by providing your telephone number at the point-of-sale.
  • These perks and rewards are only for consumers who opt-in to this program by creating an account and entering their information into the form on our Site and/or enrolling at point-of-sale at our store(s).
  • You may unsubscribe from our marketing emails by using the unsubscribe link in the email footer at any time or by replying STOP to SMS (text) messaging.
  • We calculate the value of the offer and financial incentive by using the expense related to the offer.

Accessibility Statement

We are committed to making sure that our Site is accessible to everyone. To access this Privacy Policy in an alternative form, please email us at [email protected] or call us at (401) 295-2672. For more information, please see our Accessibility Statement here.